PRIVACY POLICY
This website is the property of SPORT QUANTUM. It is operated by SPORT QUANTUM, a public limited company whose head office is located in France, at 10 rue du Bas Pays 91 370 Verrières-le-Buisson. This website is hosted in Europe by the IT departments of OVH.
Please read this policy carefully before browsing and using this website as it explains how to process your personal data. Your browsing on this website indicates that you accept this policy.
1. CATEGORIES OF DATA PROCESSED / LINKS TO OTHER WEBSITES / APPLICATIONS
We care about your privacy. We collect and process different types of personal data through this website.
This includes: Information you provide to us when you request and use our services and our website, such as your name, address, email address
The information we need when you report a problem on our website
Information collected using cookies
Information about your material as well as specific contractual data that we need for the individual performance of the website (e.g. date of purchase, dates of service) and to provide an optimal user experience with the best service for your vehicle
For more details, see section 2.
This website may also contain links to other websites of our Partners or social networks. When you click on such a link to one of these other third party websites, please note that these websites have their own data protection policies. We invite you to check their privacy policies when using these websites.
This website may also contain iFrames containing content from other SPORT QUANTUM websites. SPORT QUANTUM provides this external content to Internet users for more convenience. Therefore, when you visit a page containing iFrames, these websites may use cookies. Please see the SPORT QUANTUM Cookie Policy for more information.
You are informed that SPORT QUANTUM declines all responsibility for third party websites.
2. INFORMATION ON THE PROCESSING OF PERSONAL DATA
Your personal data will be processed to manage and satisfy your request and for general administration purposes by SPORT QUANTUM as data controllers, in the terms below.
As data controllers, we process your personal data as follows:
Data / Data categories (mandatory data is marked with an asterisk *)
Identification and contact details
(name *, email address *; phone number, mailing address (* if applicable)), model details *, type of request (* if applicable), model specific data (* if applicable)
Purpose (s)
Contact, communication and processing of requests
Data / Data categories (mandatory data is marked with an asterisk *)
Identification and contact details
(name, email address *)
Purpose (s)
Newsletter subscription / unsubscription management
Data / Data categories (mandatory data is marked with an asterisk *)
Identification and contact details
(name *, email address *; phone number, postal address (* if applicable)), model detail *, type of request (* if applicable), model specific data (* if applicable)
Purpose (s)
Management and processing of service requests
Data / Data categories (mandatory data is marked with an asterisk *)
Information collected through cookies
Purpose (s)
Management and processing of statistics
Data marked with an asterisk (*) are mandatory and constitute a contractual requirement. Also, you are required to communicate them to us. If you do not provide this data, we will not be able to respond to your request.
Your personal data will be kept for ten years after the end of the contractual relationship. If you have given your consent for the use of your data for marketing purposes, your personal data will be retained for these purposes for three years after the last contact with us.
We communicate your personal data to the following recipients for the reasons indicated below:
- FOR THE PURPOSES RELATED TO THE PERFORMANCE OF A CONTRACT OR RELATED TO PRE-CONTRACTUAL MEASURES TAKEN AT THE REQUEST OF THE PERSON CONCERNED BEFORE THE CONCLUSION OF A CONTRACT IN ACCORDANCE WITH ART. 6 (1) (B) OF THE GENERAL DATA PROTECTION REGULATION (GDPR)
Data / Data categories
Identification and contact details
(name *, email address *; phone number, postal address (* if applicable)), model details, type of request (* if applicable), specific data (* if applicable)
Purpose (s)
Contact, communication and processing of requests;
Newsletter subscription / unsubscription management
Recipient (s)
SPORT QUANTUM 10 rue du Bas Pays 91 370 Verrières-le-Buisson, France and your distributor, if applicable.
2. FOR THE PURPOSES RELATING TO LEGITIMATE INTERESTS PURSUED BY THE DATA CONTROLLER OR BY A THIRD PARTY IN ACCORDANCE WITH ART. 6 (1) (F) GDPR, UNLESS YOU HAVE EXERCISED YOUR RIGHT OF OBJECTION (ART. 21 (1) GDPR):
Data / Data categories
Identification and contact details *, product and service specifications *
Purpose (s)
Customer satisfaction survey to collect opinions related to products and services, in cases where customer consent is not required
Recipient (s)
SPORT QUANTUM 10 rue du Bas Pays 91 370 Verrières-le-Buisson, France and your distributor, if applicable.
3. INTERACTION WITH SOCIAL NETWORKS
3.1. CUSTOMER ASSISTANCE VIA SOCIAL MEDIA
You can also contact us through our social media channels. For example, if you send or post to us on our social media pages, we may use the information in your post or post to contact you regarding the question / request being made. In order to provide you with the assistance you requested, we may ask you to provide, by direct or private message, additional information such as details of the problem, your name, email address, your hardware serial number, your phone, location (city / state). The information you provide to us will not be used for direct marketing purposes; market research aimed at improving services and products will only be carried out on the basis of aggregated (anonymous) data.
Please note that you should not transmit sensitive data (such as information about racial or ethnic origin, political opinions, religious or philosophical beliefs, or health) in your message. When you post a message on the public space of a social network, anyone can read it.
3.2. LINKS TO SOCIAL NETWORKS / SOCIAL NETWORK PLUG-INS (“LIKE” BUTTONS FOR EX.)
Our website includes links to social networks.
In order to protect your personal data when you visit our website, we do not use social plugins. Instead, HTML links are embedded in the website, which allows easy sharing on social media. The inclusion of such a link prevents a direct connection with the various social network servers when opening a page of our website. By clicking on one of the buttons, a window opens in the browser and directs the user to the website of the social network concerned on which (after logging in) he can for example use the button “J ‘ like ”or“ Share ”.
For more information on the purpose and scope of data processing and on the further use of your personal data by social networks and their websites, as well as on your rights and possible settings to protect your privacy , please refer to the data protection information notices of each social network.
Facebook: http://www.facebook.com/policy.php
Twitter: https://twitter.com/privacy
Instagram: https://help.instagram.com/155833707900388
You Tube: https://www.google.de/intl/de/policies/privacy/
LinkedIn: https://www.linkedin.com/legal/privacy-policy
4. YOUR RIGHTS
As a data subject, you have a right of access, rectification, erasure (right to be forgotten), limitation of the processing, the portability of your data as well as the right to object to the processing of the data. of a personal nature concerning you which would be based on Article 6 (1) (e) or (f) of the GDPR or when the personal data is processed for commercial prospecting purposes in accordance with applicable law.
You can also send SPORT QUANTUM instructions relating to the fate of your information after your death.
Please note that these rights are limited by law and that conditions are required for us to be entitled to them.
If you wish to assert your rights, please contact us by post at SPORT QUANTUM – Service Relation Clientèle, 10 rue du Bas Pays 91 370 Verrières-le-Buisson, France or by email contact@sportquantum.com
As a data controller, we can update your personal data at any time (for example, change your address).
To exercise your right to lodge a complaint (Art. 77 RGPD), please contact the Commission Nationale de l’Informatique et des Libertés, 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07, www.cnil.fr.
5. UPDATING OF THIS PRIVACY POLICY
Any future changes to this privacy policy will be posted on this website. We therefore invite you to consult them regularly to take note of the modifications made to our confidentiality policy.
6. CONTACT US
You can contact us by post at:
SPORT QUANTUM 10 rue du Bas Pays 91 370 Verrières-le-Buisson, France
Or by email to:
Version: MAY 2021
See Legal Notice for full company details.