You are going to make a support request to Sport Quantum’s after-sales service.
In order not to clog up our flow or lengthen response times, please proceed with the following checks before completing the form:
- You followed all the FAQ Answer sheets and auto-diagnosis available in our Target Help Center
- You tablet is correctly connected to its SQ target, and not to your shooting range’s wifi
- If it’s not the case, please remove your local wifi from the known connections, and reconnect your tablet to the target
- You switched off your tablet completly, and switched it on again
- You completly disconnected the power cable from your target and plugged it back on again
- You correctly realized your target’s maintenance routine in accordance with our guidelines (every 5000 shots/3 months)
- You unplugged the two USB sticks from your switched off target, vacuumed the lead dust and plugged it back on again
- Note : If your target hasn’t been re-isolated from lead by our team recently, we please ask you to regurlarly vacuum the lead dust inside of your target.